By Michael Appiah-Kubi on February 25, 2026
Expert

In the process of deploying ERPNext, one may come across the below error at least once where a live site suddenly may display below message:


Cause:

  1. This usually points to a clear case of MySQL being inactive


Solution:

  1. Whenever faced with such a case, the first thing to do is to login to the server on which your site is hosted as per below:


2.You can now navigate to your terminal and run this command to restart mysql: sudo systemctl restart mariadb



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